Have You Tried Turning It Off And On Again?
"The IT Crowd"
Undoubtedly, IBM support are good guys but they have not enough a fantasy, a flight of mind, an imagination. They are limited by official guides and reglaments.
Not so long ago they created a new portal named dwAnswers, and now they are inventing questions and answering themself on them.
Yesterday I saw a good question and the typical answer of IBM support. Let's look at it: